Shipping policy

Shipping Policy

Last Updated: August 2026

Thank you for shopping with AgeReverse. Below are the terms and conditions that constitute our Shipping Policy.

All orders are processed and prepared for dispatch within 1 to 2 business days (excluding weekends and statutory holidays).
Once your order has shipped, you will receive an automated shipping confirmation email containing your tracking carrier details and tracking number.

Shipping charges for your order will be calculated and displayed at checkout based on destination and package weight.

Destination	Shipping Method	Estimated Transit Time	Rates
Canada	Standard Tracked	3 – 6 Business Days	Calculated at checkout (Free on qualifying orders)
Canada	Express Shipping	1 – 3 Business Days	Calculated at checkout
United States	Cross-Border Standard	4 – 7 Business Days	Calculated at checkout (Free on qualifying orders)
United States	Cross-Border Priority	2 – 4 Business Days	Calculated at checkout

Note: Transit times are estimates and start from the date of dispatch, not the order date.

United States & Canadian Orders: Orders shipped within Canada or cross-border to the United States may be subject to applicable local sales taxes (GST/HST/PST or state sales tax) calculated at checkout.
Any additional import duties, tariffs, or customs clearance fees imposed by border customs authorities upon delivery are the sole responsibility of the customer.

You can track your shipment using the tracking link provided in your shipping confirmation email.
Please allow 24 to 48 hours for tracking activity to update after receiving your shipping confirmation.

Please double-check your shipping details at checkout. We are unable to alter the shipping address once an order has been dispatched.
If a package is returned to our fulfillment warehouse due to an incorrect or incomplete address provided by the buyer, the customer will be responsible for any re-shipment fees.

Damaged Items: If your order arrives damaged, please take photographs of the box and product immediately and contact us at support@agereverse.com within 48 hours of delivery.
Missing Deliveries: If your tracking indicates "Delivered" but you have not received your parcel, please check around your delivery area and with neighbors before contacting us at support@agereverse.com.

If you have any questions or require assistance with your shipment, please contact: